Please contact us via our support email, if you can't find what you need.
We will replay in a few hours or the next business day.
General questions
- Is my data backed up?
- Is my data secure and confidential?
- What’s your uptime?
- Can I export my data if I don’t want to use Springloops anymore?
- Can I import a repository dump to Springloops?
- Is it possible to install Springloops on our own server?
- Do we provide phone support?
- What about refund policy?
- Do you have free trials?
- What source change management solution do you use?
- What do I need to have to use Springloops?
- Can I cancel my account at any time?
Payments, account cancellation, upgrades, refunds and related
- Can I get an invoice or its copy?
- Who is an account owner and how do I change it?
- How do I change my payment details like credit card?
- How can I cancel my account?
- How can I upgrade or downgrade?
- What about refund policy?
- How does the 30-day trial work?
- How do I cancel my PayPal subscription?
- How to change my PayPal account?
Subversion basis
- I’m new to Subversion and version control, what do you suggest?
- What Subversion client's do you recommend?
- How can I use a command line interface?
- How to resolve conflicts?
- How to fix Versions and SvnX problem with SSL certificates?
People management and permissions
- What types of users do you have in Springloops?
- What are the basic differences between them?
- How I can make a person an administrator?
- How can I assign people to projects?
- What is the difference between removing a person from project and deleting him/her?
- Where can I find information about accessing the repository and how to access it?
- How to limit deployment only to certain people?
- How can I make my repository public?
Projects
- What are active projects?
- How can I delete a project?
- How can I rename a project?
- How can I download a repository dump of a project?
- How many repositories can I have per project?

